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Laurel's avatar

Yes, less beeping in the hospital would be good. The big one for me would be to find some way to have weekend specialist and case worker coverage so that people don’t languish in the hospital two days waiting for services to be available.

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Michelle Spencer (she/her)'s avatar

For me its the poor information flows, which are the despair of staff but the staff don’t see the knock on effects. After a week of being told my elderly cardiac patient Mum was being discharged on Friday morning, i explained to every staff member I could that a relative flying in from outstate to provide support so we couldn’t take her till 12 noon. Then we sat around until 6pm because although the ward was kicking her out neither pharmacy nor physios has been notified of her discharge and she had to have an infusion as well.

Also, social workers need to stop promising ‘any help you need’, then being unable to help with any request you make... it feels like gaslighting... they need to be specific about what they CAN help with and stop overpromising.

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