Yes, less beeping in the hospital would be good. The big one for me would be to find some way to have weekend specialist and case worker coverage so that people don’t languish in the hospital two days waiting for services to be available.
For me its the poor information flows, which are the despair of staff but the staff don’t see the knock on effects. After a week of being told my elderly cardiac patient Mum was being discharged on Friday morning, i explained to every staff member I could that a relative flying in from outstate to provide support so we couldn’t take her till 12 noon. Then we sat around until 6pm because although the ward was kicking her out neither pharmacy nor physios has been notified of her discharge and she had to have an infusion as well.
Also, social workers need to stop promising ‘any help you need’, then being unable to help with any request you make... it feels like gaslighting... they need to be specific about what they CAN help with and stop overpromising.
Yes! I also wonder how much working with such frequent failures of coordination must wear down the morale of staff. I know I have left jobs where I felt the culture or organizational set up meant I could not reliably do a good job.
Yes, less beeping in the hospital would be good. The big one for me would be to find some way to have weekend specialist and case worker coverage so that people don’t languish in the hospital two days waiting for services to be available.
Yes! When someone is shocked to discover that hospitals do not have specialists on call 24/7 I know they're at the very start of things
For me its the poor information flows, which are the despair of staff but the staff don’t see the knock on effects. After a week of being told my elderly cardiac patient Mum was being discharged on Friday morning, i explained to every staff member I could that a relative flying in from outstate to provide support so we couldn’t take her till 12 noon. Then we sat around until 6pm because although the ward was kicking her out neither pharmacy nor physios has been notified of her discharge and she had to have an infusion as well.
Also, social workers need to stop promising ‘any help you need’, then being unable to help with any request you make... it feels like gaslighting... they need to be specific about what they CAN help with and stop overpromising.
It's amazing how disorganized things are! It's like the hospital has never discharged a patient before...every time.
I also wonder why social workers and hospital communications promise so much, when there are no services to back up those promises. It's maddening.
Yes! I also wonder how much working with such frequent failures of coordination must wear down the morale of staff. I know I have left jobs where I felt the culture or organizational set up meant I could not reliably do a good job.